The system provides several ways to review information about your activity-based costs. You can use this information to determine, among other things:
Which customers are costing you more in overhead than the profit you make selling them products.
Who your good customers are so that you can reward them with discounts and unadvertised specials from time to time.
Use the ABC Customer Sales History inquiry to analyze your customers. From here, you can drill down into a monthly cost breakdown, from which you can access the actual log entries and expense data. This information is also available in a report, which you can run in either detail or summary mode.
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