Releasing Credit Holds on Directs

Use this procedure to create a work-around approach that the Purchasing and the Credit departments can use to release credit holds on direct purchase orders. First you set up the work-around in Terms Maintenance, then you can use the work-around when purchases are made.

To set up the work-around in Terms Maintenance:

From the Files menu, select Terms to display the Terms Maintenance screen.
For each terms code currently defined in Terms Maintenance, create an identical terms code with “-O” appended to the terms code ID. The “O” indicates that this is the override version of the terms code.
Use the Credit Control hot key to display the Terms Credit Control Override screen for the override version of the terms code.
Select Disable Credit Control.
Press Esc to exit the screen and save the new terms code.

To use the work-around:

Purchasing sends a tracker to the Credit Department requesting a release of the credit hold on a Direct.
After checking it out, the Credit Department releases the hold by going into the Header screen of the order and changing the assigned terms code to the override version of that terms code, which has credit control disabled.
The Credit Department then appends to the tracker, telling Purchasing that they can now send the order.