Locating Customers with Past Due A/R Balances

Use the A/R Collection Queue Driver to select any customer who has a past due A/R balance. The driver takes the information from the ENTITY file and creates the AR.COLLECTION file. This file enables Eclipse to speed up the real-time process when populating the A/R Collection Queue. The queue can only be populated by customers in the AR.COLLECTION file, so we recommend that you refresh this file by selecting the driver to run on a regular basis, such as once a week.

To run the A/R collection queue driver:

From the A/R > Utilities menu, select A/R Collection Queue Driver to display the A/R Collection Queue Driver screen.
Use one of the following hot keys:

Begin – Runs the program immediately.
Schedule – Displays the Phantom Scheduler screen. For more information on how to use this screen, see Scheduling Phantom Processes.

When you are finished scheduling the program to run, press Esc to exit the Phantom Scheduler screen.
Use the Begin hot key to begin the scheduler.