To post service charges:Run the service charges program to apply service charges to accounts that are past due and to invoices paid past the service charge date. The system calculates the service charge, based on the parameters that you defined, posts the charges to the appropriate accounts, and generates service charge invoices.
The Print Invoices program handles the actual printing of the service charge invoices. For more information about how to set up your system to print invoices, see Printer System Overview.
To post service charges:
From the A/R menu, select Post Service Charges to display the Post Service Charges screen.
In the For Br/Tr/All field, enter the branch, branches, or territories for which to apply service charges.
The system reviews any customer who has one of the designated branches identified as its home branch for potential service charges. This parameter is set on the Accessible Branches screen in Customer Maintenance. For more information, see Defining Customer Branch Override Capabilities.
In the Posting Date field, enter the date to post the service charges. The system populates this field with the month-end date for the previous month, but you can change it, if needed.
In the Posting Branch field, enter one of the following to determine where the service charge will be posted to:
Home – Posts each service charge invoice to the home branch of the customer for whom the invoice is being created.
Branch Number – Posts each service charge invoice to the specified branch number.
In the Set Print Flag to (B/P/N) field, enter one of the following to define how an invoice prints:
B – Makes the invoice eligible to be selected by the Print Invoices program for batch printing.
P – Makes an invoice eligible for the Detailed Invoice Preview Report.
N – Sets the service charge invoice not to print.
In the Post at Ship-To Level, enter one of the following to indicate whether to post a single charge or multiple charges:
Y – Posts an individual service charge for each ship-to customer that has a past due balance.
N – Posts a single service charge for the bill-to customer for the sum of all the service charges for the bill-to customer's assigned ship-tos with past due balances..
Do one of the following to determine which customers to apply post service charges to:
To generate service charges for a specific customer, enter that customer's name in the Customer field.
To apply post service charges to customers with a particular statement cycle, press F10 in the Customer Statement Cycle field and select from a list of user-defined statement cycles.
To apply more than one type of statement cycle, in the Customer Statement Cycle field, use the Stmt Cycle hot key to create a list of statement cycle codes, and then press Esc. The word *Multi* displays in the field to indicate that more than one cycle code has been selected.
Note: Statement cycle codes are defined by the Valid Customer Statement Cycles control maintenance record, and applied in the Customer Pricing/Printing screen in Customer Maintenance. For more information, see Defining Customer Pricing Options.
Use one of the following hot keys to process the charges:
Begin – Runs the service charges program immediately.
Schedule – Displays the Phantom Scheduler screen, which allows you to set the service charges to be generated automatically, probably on a monthly basis. When deciding when to schedule the service charges program to run, consider the following:
The exact time of the service charge generation may vary depending on your company's month-end task flows.
You may wish to wait after the month's end to allow other processes, such as cash receipts, be completed for the month, since these entries may affect the service charge calculation.
If service charges have a P invoice print status, you need to allow time for the preview and print tasks to be completed before statements are printed.
When you have finished running the post service charges program, press Esc to exit the screen.
See Also: