The system uses customer e-commerce IDs to identify shipping locations that you service. The system uses the IDs to determine the customer's ship-to account to use when creating an order. When entering customer e-commerce IDs, remember that they can be in any format; however, each ID must be unique. When you create your transaction maps for a customer, you can map the customer's incoming customer number to the ship-to element in Eclipse. For the system to identify and match the data to a customer record, concatenate a literal string to the beginning or the end of the incoming data to make it unique.
For example, if your trading partner sends you a customer number of 1234, that number might not be unique to a customer record in Eclipse. To convert the number to a unique e-commerce ID, such as ABC1234, you can concatenate an alpha string to the beginning of the data using a literal string and the concatenate operation in the mapping utility. Now the system has a unique identifier to which it can match the ship-to and bill-to information for an order for the customer.
E-commerce IDs are also used with Ariba transactions.
To define customer e-commerce IDs for XML transactions:
From the File menu, select Customer to display the Customer Maintenance screen and open a customer record.
Use the Remote hot key to display the Remote Order Entry Parameters screen.
Use the ECommerce IDs hot key to display the Customer Unique E-Commerce IDs screen.
Enter each ID on a new line in the screen.
Press Esc until you return to the Customer Maintenance screen.
Press Esc to save the record and exit the screen.
See Also:
Setting System Notifications for XML Customer Transactions
Setting Post Locations for XML Customer Transaction Documents