Defining the ***Product Not Found*** Product for XML Transactions

When the system processes an XML order, it uses the following hierarchy to match products.

• Eclipse product ID

• Product description

• UPC

• Customer part number

• User-defined fields

• Catalog number

• Keywords

• Description

Each of the items must have data from the XML document mapped for the system to search on it. If the data is not mapped, the system searches on the next available piece of data. For example, if you map both the product ID and product description, the system first tries to match against the product ID. If it finds a match, it stops and does not search using the rest of the hierarchy. If the system does not find a match on the product ID or you have not mapped the product ID data, it tries the product description, and so on down the hierarchy.

When the system processes an XML order for a product it cannot identify or find, the system substitutes a default product for the line item so it can continue processing the order. At a later time, you can review the order and replace the default product entries with actual products. For the system to use this feature, you need to create a product for this purpose in Product Maintenance and then assign the product part number to the IDMS-XML Default Part # Used For Creating A Nonstock Item control maintenance record.

To create the ***Product Not Found*** product:

1. From the Files menu, select Product to display the Product Maintenance screen.

2. In the Product ID field, type new and press Enter.

3. In the Description field, type ***B2B PRODUCT NOT FOUND***. This is the description that displays on an order when the system cannot identify or find a requested product.

4. In the Prc Line field, enter Nonstock.

5. In the Buy Line field, enter Nonstock.

6. In the Status field, select the Nonstock status.

7. In the Quant field for unit of measure, enter 1.

8. In the GL Acct/Product Type field, select a miscellaneous code.

9. Note the part number assigned to the product displayed in the upper right part of the screen.

10. Press Esc to save the record and exit the screen.

To assign the product to the IDMS-XML Default Part # Used For Creating A Nonstock Item control maintenance record:

1. From the System > System Files menu, select Control Maintenance to display the Control Maintenance screen.

2. In the Keyword field, enter IDMS-XML and press Enter.

3. Select IDSM-XML Default Part # Used For Creating A Nonstock Item from the control maintenance record list and press Enter.

4. Enter the part number from the product you just created and press Esc.

See Also:

Business Connect XML Setup Overview