The following control maintenance record belongs to the RDC (Remote Data Collection) area within the PALM (Palm Applications) category.
Complete the following fields to determine which fields the system updates in Customer Maintenance on the host and in Palm Contacts when syncing company name information. In Customer Maintenance the system stores the company name in two fields; on Palm devices, Contact Manager stores the company name in one field.
Note: Before changing the setting in this record, sync all contact information.
Complete the following fields:
In the Palm Contact Customer Account Description To Download field, select which name from Customer Maintenance the system downloads to the Contact Manager when users update their Palm units with customer information.
Name - The system downloads the name from the Name field on the Customer Maintenance screen.
Index - The system downloads the name from the Index field on the Customer Maintenance screen.
In the If Host's Contact Name and Index are Equal Update Both field, indicate whether the system updates the Name and Index fields in Customer Maintenance when users change a company name in Contact Manager.
Y - The system updates both fields in Customer Maintenance.
N - The system only updates the field in Customer Maintenance used to download the customer name to the Palm device.