The following control maintenance records belong to the SRIAL (Serial Number) area within the PALM (Palm Applications) category.
On the Serial Number Sync Administrator Settings screen, for each branch that syncs serial numbers using Palm devices, designate who is to receive error messages and the method of communicating these errors.
In the Branch field, enter the branch for which to define administrator settings.
In the Administrator to Receive Errors field, enter the user or message group to notify if any errors occur during the serial number sync routine.
In the Message Writer with Errors (Y/N) field, indicate whether the system sends a message to the order writer if a problem arises when serial numbers are synced with the system.
In the Error Communication Method field, indicate whether the system sends error notification as a message or a tracker.
For each branch, indicate whether to enable the syncing of serial numbers captured on a Palm unit back to the system during receiving and invoicing. The setting in this record also determines whether the OE Serial Entry screen displays the Palm Queue hot key for accessing the Palm Serial Number Queue, which displays serial number information that was not updated to a purchase or sales order.
Yes - The system syncs. The Palm Queue hot key displays.
No - The system does not sync. The Palm Queue hot key does not display.