WOE CUST (Customer)

The following control maintenance records belong to the CUST (Customer) area within the WOE (Web Order Entry) category and apply to customer account settings.

Allow Creation Of New Ship-To Accounts In WOE

Indicate whether the system allows customers and their contacts to create a new ship-to account on the Choose a Shipping Address page in web order entry. More:

Options	Yes - Allows creation of new ship-to accounts in web order entry. No - Does not allow creation of new ship-to accounts in web order entry.
Outcome of setting this control record	If the contact is logged into web order entry as a contact, the system uses the value in the Allow Ship To Creation field in the Contact WOE Parameters window. If the contact field is blank or the user is logged into web order entry as a customer, the system uses the setting in the Allow Creation of New Ship To Customers field on the customer's B2B/WOE Remote Order Entry Parameters window. If the customer field is blank the system uses the setting in this record.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	A setting in the Allow Creation Of New Ship To Customers field in the B2B/WOE Remote Order Entry Parameters window in Customer maintenance and the Allow Ship To Creation field in the Contact WOE Parameters window overrides the setting in this record for a customer and contact, respectively.

Allow Customer To View Product Groups Of Related Customers In WOE

Indicate whether a ship-to customer can view product groups for other ship-to customers assigned to the same bill-to entity. More:

Options	Yes - Displays a link to view product groups for related shipping addresses. No - Does not display a link to view product groups for related shipping addresses.
Outcome of setting this control record	Determines if the My Product Groups page in web order entry display a link to view product groups for ship-to customers assigned to the same bill-to entity.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	None

Allow Editing Of Existing Ship-To Accounts In WOE

Indicate whether the system allows editing of existing ship-to account address from web order entry. More:

Options	Yes - Allows editing of the ship-to account address from web order entry. No - Does not allow editing of the ship-to account address from web order entry.
Outcome of setting this control record	For a contact, the system uses the setting in the Enable Ship-to Editing field on the Contact WOE Parameters window in Contact Maintenance. If the contact record field is blank, then the system uses setting in the Enable Ship-To Editing field in the B2B/WOE Report Order Entry Parameters window in Customer Maintenance for the ship-to customer. If that field is blank the system uses the setting in the Enable Ship-To Editing field in the bill-to customer record. If that setting is also blank, the system uses the setting in this record.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	The setting in the Enable Ship-To field in the B2B/WOE Remote Order Entry Parameters window in customer maintenance and Contact WOE Parameters window overrides the setting in this field for the customer and contact, respectively.

Enable Ship-To Editing In WOE

Indicate whether the system allows customers to edit their ship-to information. More:

Options	Yes - Allows ship-to editing in web order entry. No - Does not allow ship-to editing in web order entry.
Outcome of setting this control record	Determines whether a customer or contact can edit ship-to information in web order entry.
Default Value(s)	Yes
Action if set to Null	Same as if set to Yes.
Additional Information	A setting in the Enable Ship-To Editing (Y/N) field on the contact record's Contact WOE Parameters screen or customer ship-to or bill-to record's B2B/WOE Remote Order Entry Parameters screen overrides the setting in this field.

Hide Account Inquiry Button In WOE

Indicate whether the system hides the link to the Account Inquiry page in web order entry. More:

Options	Yes - Hides the link. No - Does not hide the link.
Outcome of setting this control record	The Account Inquiry page in web order entry lists all open transaction, account balance, and transaction summary information. Use this control record to restrict access to the Account Inquiry page in web order entry.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	If this record is set to No, you can restrict access to this information on a customer-by-customer basis by assigning a password in the Web Order Entry A/R Information Password field on the customer's B2B/WOE Remote Order Entry Parameters window (From Customer Maintenance, Orders > Remote Order Entry Parameters > Edit > WOE Information). When a user placing an order for that customer clicks the Account Inquiry button, the system prompts them to enter the customer's password.

Hide Bill-To And Other Ship-To's Order Information In WOE

Indicate whether to prevent access to bill-to and other ship-to information when a ship-to customer does an inquiry in web order entry. More:

Options	Yes - Ship-to customers cannot view orders associated with the bill-to or other ship-to entities. No - Ship-to customers can view orders associated with the bill-to or other ship-to entities.
Outcome of setting this control record	Determines what information displays when a ship-to customers does an order inquiry in web order entry.
Default Value(s)	Yes
Action if set to Null	Same as if set to Yes.
Additional Information	None

Hide Order History In WOE

Indicate whether the system hides the link to the Order History page in web order entry. More:

Options	Yes - Hides the link in web order entry. No - Does not hide the link in web order entry.
Outcome of setting this control record	The Order History page in web order entry lists all orders that affect a customer's accounts receivable balance. If you do not want customers to access this information through your web site, set this record to Yes.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	If this record is set to No, you can restrict access to this information on a customer-by-customer basis by assigning a password in the Web Order Entry A/R Information Password field on the customer's B2B/WOE Remote Order Entry Parameters window. (From Customer Maintenance, Orders > Remote Order Entry Parameters > Edit > WOE Information.) When a user placing an order for that customer clicks the Order History button, the system prompts them to enter the customer's password.

New WOE Customer Template

Identify a generic customer account whose default settings the system can copy into any new customer account created in web order entry. More:

Options	Any customer defined in Customer Maintenance. The record is generally created solely for this purpose.
Outcome of setting this control record	When you allow a new customer account to be created on the fly in web order entry, the new customer will enter basic information, such as name, address and phone number. The system program copies the rest of the account information, such as credit and pricing settings, from the generic customer account specified here.
Default Value(s)	Blank
Action if set to Null	Default information is not copied to customers created in web order entry.
Additional Information	For information about creating a customer record, see Creating Customer Records.

Prevent WOE Customers From Modifying Non-WOE Bids

Indicate whether customer contacts with web order entry access can modify bids entered for their customer from the host system. More:

Options	Yes - Can only modify bids entered for their customer through web order entry. They can view, but not modify, bids entered from the host system. No - Can modify any bids entered for their customer, regardless of whether they were entered through web order entry or from the host system.
Outcome of setting this control record	Determines if a customer contact can modify bids that were entered through the host system versus those entered through the web site.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	The setting in the Prevent Modification of Non-WOE Bids field on the B2B/WOE Remote Order Entry Parameters window in Customer Maintenance and the Contact WOE Parameters window in Contact Maintenance overrides the setting in this control maintenance record.

Show Signatures In WOE

Options	Yes - Enables signature notification. No - Does not enable signature notification.
Outcome of setting this control record	When enabled, the system displays signatures on the Order Detail page and indicates whether signatures exist on the Account Inquiry page. Having signatures display in web order entry allow's a customers accounts payable department to see that an order has been picked up or delivered so they know what bills to pay.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	None

WOE Check Alternate Cust For Cust Specific Part Numbers

Indicate whether the system checks alternate customers for customer-specific part numbers during product searches. More:

Options	Yes - Checks alternate customers. No - Does not check alternate customers.
Outcome of setting this control record	Determines which entities the system searches when looking for customer-specific part numbers.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	For information about entering customer-specific part numbers and alternate sources, see Entering Customer or Vendor Specific Part Numbers.

WOE Ship Branch Override

Indicate whether users can override the ship branch for orders in web commerce for designated ship vias. More:

Settings	In the Enable Ship Branch Override in WOE field, indicate whether to enable shipping branch override functionality in web order entry. Yes - Users can override the ship branch in web commerce for the ship vias listed in the Overridable Ship Vias field. A Branch field is available in the Shipping Information page in web commerce site. No - Users cannot override the ship branch in web commerce. The Branch field does not display on the Shipping Information page in the web commerce site. In the Overridable Ship Vias field, enter the ship vias for which users can override the ship branch in web order entry.
Outcome of setting this control record	Determines which ship vias, if any, users can override the ship branch for when placing an order in web order entry.
Default Value(s)	Blank
Action if set to Null	No ship vias are available.
Additional Information	None

WOE CUST Control Maintenance Records