The EDI Outgoing Status Queue lists outgoing EDI documents that are in various stages of being sent. Statuses show which documents are waiting to be sent, have been enveloped, have been sent but not yet acknowledged by the recipient, or were sent with errors. Monitor and maintain this queue daily.
When a document remains in the queue too long or the status changes to ACK ERROR, you need to research the problem and handle the error.
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Field
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Description
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Trading Partner
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Name of the trading partner to which you are transmitting the EDI document.
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Doc
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Type of document being sent, such as an 852 or 810.
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Reference ID#
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ID used to identify the document being sent, such as a purchase order number or an invoice number.
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Status
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Status of the outgoing document: Send, Sent, Hold, Enveloped, or Ack Error.
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Entry Date/Time
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Date and time assigned to the document when it entered the queue.
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997
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EDI ID assigned to each document on a next available number basis.
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Vendor Name
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Name of the vendor to which you are transmitting the EDI document.
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Option
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Description
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View the envelope information.
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Change View > Views > Envelope Details
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View the document data as your trading partner sees it (raw data format) to confirm that the correct information is being sent
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File > View Document
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delete a document from the queue if an item with an Ack Error status was rejected by the trading partner due to a fatal error. A fatal error has a code of R, M, W, or X.
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File > Delete Document
Use this option if an item with an ACK ERROR status was rejected by the trading partner due to a fatal error, indicated by code R, M, W, or X. The system records deletions in the EDI Activity Log.
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delete multiple documents older than a designated date from the queue.
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File > Delete by Date
At the prompt, enter the date to delete documents from that date and older. The system records deletions in the EDI Activity Log.
Note: If you use the Header fields to filter the list of documents displayed in the queue, the Delete By Date option only applies to the items on the selected list.
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change the status of outbound documents from Send to Hold or from Hold to Send
Note: You can change the SENT status to SEND only for the 820, 852, and 867 documents. You cannot change the Enveloped and Ack Error statuses.
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File > Change Status
Select Hold or Send and click OK.
Press and hold the Ctrl key to select more than one document.
The system saves changes in the EDI Activity Log. This record contains the EDI Reference ID and the statuses before and after the change.
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view the required 997 ID for a queue item with a status of Sent
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Select the Status for the selected document and let the cursor hover to display the 997 ID.
A functional acknowledgement must contain this ID for the system to clear the item from this queue.
Use with EDI Inbound Document Archive Maintenance. If the system does not clear an item off the EDI Outgoing Status Queue when the functional acknowledgment is received, use these columns to compare the required ID with the received ID.
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manually post the item to the change log and clear it from the queue cleanly to keep to track of the documents.
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File > Manual 997
The system prompts you to confirm the posting.
Use this option if an item with the ACK ERROR status was accepted with non-fatal errors, indicated by code E.
Note: When you clear documents from the queue using this option, the system makes an entry in the EDI Activity Log.
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- Document rejected.
- Document accepted, but errors were noted.