Defining User or Company Comments

Use the User Comments Maintenance screen to create and edit user-defined and company-defined comments that you can use in tracker append messages, tracker closing comments, and fax memo comments.

You can access the User Comments Maintenance screen in any of the following ways:

From a tracker's Append Message screen, use the Edit Comment hot key.
From a tracker's Closing Message screen, use the Edit Usr Cmts hot key.
From the Send E-mail screen, use the Edit Usr Cmts hot key.
From the Fax Memo screen, use the Edit User Comments hot key.

To define a user or company comment:

From the System > Custom > Add-on Products > Outbound Email menu, select Email Send to display the Send E-mail screen.
Use the Edit Usr Comments hot key to display the User Comments Maintenance screen.
In the User ID field, do one of the following:

Accept the default of the user ID displayed in this field.
Use the Company Cmts hot key to change the user ID to the company ID.

Note: To change the information in the User ID field back to your ID, use the User Cmts hot key.

In the Comment ID field, press F10 and do one of the following:

Select New and enter an ID up to 15 alphanumeric characters long.
Select an existing ID name.

In the message area, enter new information or edit existing information that displays in the space below the header information in tracker append messages, tracker closing comments, and fax memo comments.
Use the following hot keys as necessary to process the comment:

Hot Key	Function
Append Cmt	Adds the displayed comment to one of the following screens, depending upon where it was accessed from: Append Message screen. Closing Message screen. Fax Memo screen.
Delete Cmt	Deletes the displayed comment, and prompts you to confirm the deletion.
Copy Cmt	Copies the displayed comment to another new or existing comment ID.

Press Esc to save this information and exit the screen.