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Determining Customer Freight Carriers

Use the Default Freight Data screen to identify freight carriers with which customers have set up accounts for automatic billing. Shipping programs, such as StarShip, can then use this information during shipping procedures. The customer's freight carrier can then bill the freight charges directly to this customer.

To determine a customer's freight carrier:

  1. From the Files menu, select Customer to display the Customer Maintenance screen.

  2. In the Customer/New field, enter a customer ID to display the customer record.

  3. Use the Add'l Info hot key, then use the Freight Data hot key to display the Default Freight Data screen.

  1. In the Exempt for Handling field; enter one of the following:

  1. In the Insurance Required field, enter one of the following:

  1. In the Minimum Order Amount to Allow Freight field, enter a dollar amount of 0 (zero) or more to identify the minimum dollar amount the distributor pays for freight for this customer.

The system combines the subtotals on all order generations before adding additional charges, such as handling, tax, and freight, to determine the minimum dollar amount of this order.

Note: Customers with a dollar amount in this field must have the Frt Out Exempt field on the Customer Maintenance screen set to N for this setting to be effective.

If you leave the field blank, the system looks at the setting on the Frt Out Exempt field on the Customer Maintenance screen to determine if freight is charged to this customer. If it is set to Y, the customer does not pay freight regardless of the order amount. If it is set to N, all orders include a freight charge.

  1. In the Residential Address field, enter one of the following:

The Residential Shipping Address field on the Additional Header Information screen in Sales Order Entry reflects the entry in this field.

  1. In the Account Number field, enter the account number for each carrier with which this customer has a shipping account. This account number is billed when items are shipped to the customer using the carrier entered in the Carrier field. The Carrier field is read-only and lists the major freight carriers defined in the system.

  1. In the Type field, for each customer account number entered, enter one of the following account types to determine how to bill freight charges:

  1. Press Esc to save the settings and return to the Additional Info screen.

See Also:

Entering Additional Customer Information