Entering E-mail Information

Enter e-mail information in your customer or vendor records to e-mail customers or vendors without having to retype the address each time.

To enter e-mail information:

From the customer, vendor, or contact record use the WWW hot key to display the Internet Information Maintenance screen.
Enter a name in the Customer, Vendor, or Contract field, depending on which screen you display.
Use the WWW hot key to display the Internet Information Maintenance screen.

The HTTP Document Address and Account Manager fields are for internal Eclipse use only.
In the E-mail Address field, enter the e-mail address.

If you use the Web Commerce companion product, use a unique e-mail address for this contact. If you enter the same e-mail address for the company and a contact within the company, then Web Commerce cannot respond if the user with that e-mail address submits a "Forget my password" request.

In the Type field, do one of the following to define a category for the e-mail address:

Press F10 to select a defined e-mail type. E-mail types are defined in the Valid E-mail Types control maintenance record.
Enter a word that describes the e-mail address if no e-mail types have been defined. For example, you can describe an e-mail address as a contact's business e-mail address, or as a personal e-mail address.

In the Pref field, do one of the following to define the format to use to send e-mail messages to this customer:

Press F10 and select an e-mail format preference. E-mail preferences are defined in the Valid E-mail Preference control maintenance record.
Enter a word that describes the e-mail format if no e-mail preferences have been defined. For example, you can send e-mail in HTML or in text format.

Press Esc to save the information and return to the previous screen.