EDI 849 Review Queue

Customer Request

"Managing reported rebates and the vendor responses is currently not very productive. The tools we have do not make managing these transactions easy.  Some can be automated, but we need more visibility into all reported, resolved, and unresolved rebates."

Enhancement Description

In Release 8.7.6, the new EDI 849 Review Queue works like Rebate Detail Maintenance to help you review any rebate claims and pricing issues. The process remains the same, but this new queue allows for better visibility into these rebate claims.

After the Book Letter of Credit is created through the Customer Sales Rebate Report, the new EDI 849 Review Queue populates with submitted rebate information.

If an EDI 849 that is a perfect match or within the defined over/short parameters, the system automatically creates a payable and applies it to the rebate purchase order created through the Book Letter of Credit option on the Customer Sales Rebate Report.

If the A/P Auto Post to Over & Short if Within Variance control maintenance record is set up, the payable is set to approve or Yes.

The system posts any pricing issues to the EDI 849 Review Queue with an Unresolved status. This queue has the same options as Rebate Detail Maintenance, but with the additional update function to automatically create the payable after the pricing issues have been solved.

For more information about the EDI 849 Review Queue, see Handling *Product Not Found* Errors from the EDI 845 Review Queue in the EDI help documentation.