If you are granted Review access to contacts, customers, and vendors, using Eclipse Personal Information Manager you can download the entities to Microsoft Outlook and make changes to the Outlook record. When the you sync, the changes in Outlook are sent to the user defined in the Outlook Integration Administrator control maintenance record. The administrator reviews each change, and makes the appropriate updates in the Eclipse entity record. Before the administrator makes the changes in Eclipse, the records in Eclipse and Outlook are out of sync. The next time you sync records to Outlook, the Outlook record updates with the changes made to the Eclipse record.
When you make changes to the Outlook record and complete a sync, the system assigns the Outlook records that are flagged for review the Eclipse Review category within Outlook. Outlook categories are keywords or phrases that help you group items for tracking and filtering purposes within Outlook. Use the category in Outlook to display only the contacts that are out of sync, and follow up with the administrator at your site regarding the suggested changes to the Eclipse records. After the administrator makes the changes in Eclipse, and you re-sync, the Eclipse Review category is removed from the contact record. For more information about sorting and viewing by category in Outlook, see the Microsoft Outlook online help.
To resolve out-of-sync contact, customer, and vendors:
From Microsoft Outlook folder list, display the Eclipse Contacts or Eclipse Customers and Vendors folder.
From the View menu, select Arrange By and select Categories.
The system lists your contacts by the category to which they are assigned. All contact records in the Eclipse Review category are grouped together. Use this list to follow up with your administrator regarding any changes that have not been made to the records in Eclipse.
See Also:
Setting Sync Reminders for Eclipse Personal Information Manager