Identifying Warranty Information for Buy Lines

Some products carry warranties. If you sell a product that carries a warranty and a customer returns that product to you, you must collect specific information to obtain a refund from the manufacturer. You can use a default warranty information screen or a user-defined screen to gather the appropriate information. Each user-defined screen is tailored to the warranty information required for the products in a buy line.

To link a buy line to a user-defined Warranty Information screen:

On the Purch > Maintenance menu, select Buy Line Maintenance to display the Buy Line Maintenance screen.
Use the Addl hot key to display the Buy Line Additional Data screen.
Use the Warranty hot key.
Press F10 at the prompt to display a list of user-defined screens.
Select the name of the screen to be used for recording warranty information for products in this buy line.
Press Esc to save the information.

Note: If you do not identify a Warranty Information screen for this buy line, the system uses the screen identified in the Default Warranty Information Screen control maintenance record.