For any line item on a purchase order or direct sales order, you can enter any combination of the following shipping inaccuracy codes to indicate a shipping inaccuracy or discrepancy for the line item:
Carrier Claims – The item was lost or damaged after it left the vendor on its way to you.
Wrong Quantity – The vendor shipped too many or not enough of the product.
Wrong Part Number – The vendor shipped a product with a different part number than what you indicated on the order.
Item Not on P/O – The vendor shipped an item that was not on the order.
Packing List Error – Any packing list error, or no packing list included with the shipment.
If you are viewing the Vendor Scorecard File Report from your Hold file, you can drill directly into the purchase orders or direct sales orders to which you want to add shipping inaccuracy codes using the View Detail or Edit Detail hot keys.
To log a vendor shipping inaccuracy:
From a purchase order or a direct sales order, select the line item for which you want to record a shipping inaccuracy code and press Shift F6.
Select Vendor Scorecard Shipping Inaccuracy Entry to display the Vendor Scorecard Shipping Inaccuracies Entry screen.
The system populates the header fields in the screen.
In the Shipping Inaccuracy Code field, press F10 and select the code that applies to the shipping inaccuracy for the line item.
Move your cursor to a new line and enter multiple codes, as needed.
Press Esc to save your changes and exit the screen.
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