For uploading of cycle count information to work properly, the RDC Cycle Count Upload format must be defined and the corresponding upload subroutine must be assigned to the format.
Your Eclipse installer typically performs this setup when installing Palm RDC. If for some reason this setup has not been done or if the routine gets deleted, you must define the name and assign the corresponding subroutine.
To verify and set up the RDC Cycle Count
Upload Routine:
From the Tools > User Defined Documents menu, select User Defined Upload Processing to display the User Defined Upload Format Maintenance screen.
In the Upload Format Title column, verify that RDC Cycle Count Upload exists.
In the Subroutine Name column, verify that the name corresponding to RDC Cycle Count Upload is RDC.PHYS.UPLOAD.
If they do not exist in the list, position the cursor in a blank line at the bottom of the list and enter them as specified in steps 2 and 3.
Press Esc to save the information and exit the screen.
See Also: