Resolving RDC Cycle Count Discrepancies Using the Count Variance Report

After processing and reviewing uploaded RDC cycle count data, run the Count Variance Report to find quantity discrepancies between what the system has stored as on-hand quantity prior to the inventory count, and the actual on-hand count.

If the report shows that quantity discrepancies exist, re-count the product with the variance. Then re-run the report to make sure all discrepancies have been resolved.

For information on running the report, see Running the Count Variance Report.

To resolve quantity discrepancies using the Count Variance Report:

1. Send a user – different from the first user to count – to recount the products with quantity discrepancies.

2. Upload the new cycle count data to the system.

3. Process the new count data using the same count control record as used for the first count.

4. Review the new processed count data checking for uncounted locations.

5. Run the Count Variance Report again to see if the quantity discrepancies are resolved.

6. Repeat this process until you are comfortable with the collected cycle count data.

7. Update on-hand quantities.

See Also:

On-Hand Quantities and RDC Cycle Counts

Reviewing Processed RDC Cycle Count Data

Processing the Palm RDC Cycle Count File

Cycle Counting Products with Palm RDC

Palm RDC Cycle Counting Overview