Palm RDC uses the product defined in the Palm RDC And Pocket OE Default Product If Not Found control maintenance record in the event that an incoming product number cannot be located in your Eclipse Product file. When you review RDC orders, substitute the correct product for this placeholder.
This "product not found" record is created by your Eclipse installer and assigned during the initial setup of Palm RDC. If no product record has been created and assigned to the Palm RDC And Pocket OE Default Product If Not Found control maintenance record, perform the following setup task.
To create a product not found record to which
to default for Palm RDC:
From the Files menu, select Product to display the Product Maintenance screen.
Create a new product record, supplying the minimum information to save the record.
Note: We suggest that when you create the product record, you specify ***RDC PRODUCT NOT FOUND*** as the product description. Include the asterisks and use all upper case letters.
Press Esc to save the record and exit Product Maintenance.
From the System > System Files menu, select Control Maintenance to display the Control Maintenance screen.
In the Keyword field, enter default product if not found to display the Palm RDC And Pocket OE Default Product If Not Found control maintenance record.
At the prompt, enter ***RDC PRODUCT NOT FOUND***.
Press Esc to set the product not found record as the default and exit Control Maintenance.
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