Palm RDC Overview

The Eclipse Palm Remote Data Collection (RDC) companion product facilitates inventory replenishment, billing, and counting at customer locations. Palm RDC operates on Palm devices with or without integral barcode readers. You can scan or manually enter order and count information and then upload this data to Eclipse using the Palm device HotSync feature.

Like all Eclipse Companion Products, your Eclipse installer must install and activate Eclipse Palm RDC before you can use it on your system.

RDC Order and Stock Levels Replenishment

You can use Palm RDC for both consignment and non-consignment customers. For non-consignment customers, use Palm RDC to create orders. For consignment customers, create billings of usage and perform counts for replenishment transfers.

Palm RDC has two replenishment counting modes:

RDC Auto Replenishment

RDC Auto Replenishment is similar to RDC Order and Stock Levels Replenishment. You can create Auto Replenishment orders in Order or Stock Levels mode. With Auto Replenishment, however, you can also create orders to completely replenish stock regardless of the on-hand quantity.

Auto Replenishment uses unique identifiers to tie individual products to customers so that it is not necessary to define customers on the Palm device, as you must do for RDC Order and Stock Levels Replenishment.

RDC Cycle Counting

You can also use Palm RDC for cycle counts or physical inventories in the warehouse.

RDC cycle counting works with standard Eclipse physical inventory programs to track and update on-hand quantities. Upload cycle count data from a Palm device to the Eclipse system to populate the physical count load in screen. Use normal cycle counting functionality to find quantity variances and adjust system quantities.

Click here for a printable version of the Palm RDC documentation.

See Also:

Palm RDC Setup Overview

RDC Order and Stock Level Replenishment Overview

Palm RDC Auto Replenishment Overview

Palm RDC Cycle Counting Overview