When you upload RDC count information for consignment locations from the Palm device to the system, the system sends the count information to the following places:
RDC Administrator's Hold Entries as a sync log.
Defined user's message queue if a billing of usage is created from the count information.
Remote Order Entry Review Queue if a billing of usage is created from the count information.
Upon notification that count information has been uploaded and billings of usage have been created, review the information or orders. After reviewing the uploaded data, process billings of usage and create replenishment transfers as needed.
Note: If you have customer locations that use flat files instead of Palm devices to collect count data, upload and process the data using RDC Flat File Processing.
To review count information
in a sync log:
From the System > Printers menu, select Your Hold Entries to display the Spooler Control screen.
Note: You must be the RDC Administrator for the shipping branch to access the sync log from Your Hold Entries.
Select the sync log from the list of reports.
Use the View hot key to display the RDC Sync Log Report.
The customer name, transaction number, and type of uploaded information display at the top of the report.
View the following information:
Column |
Description |
Customer Part # |
The part number used by the customer for the item. If the uploaded information was from Auto Replenishment, the number is preceded by an exclamation point (!). |
Eclipse Part # |
The product ID corresponding to the customer part number. |
Description |
The first line of the product description stored in the Eclipse Product File. If an uploaded product is not found, or if there is an error, the description as defined in the Palm RDC And Pocket OE Default Product If Not Found control maintenance record displays. |
Location |
The customer location for the product. |
CN |
If the uploaded information was from Auto Replenishment, the override customer part number for the product. |
Customer Name |
If the uploaded information was from Auto Replenishment, the customer for whom the information was uploaded. |
Qty |
The quantity scanned or entered for the product if this was a consignment order count. |
Level |
The quantity counted for the product if this was a consignment levels count. The total levels count displays at the bottom of this column. |
MinQty |
The minimum stocking level defined for the product if this was a consignment levels count. |
MaxQty |
The maximum stocking level defined for the product if this was a consignment levels count. |
Billed |
The quantity entered on the billing of usage for the product, of any. |
Press Esc to exit the screen.
To review a billing of
usage from your message queue:
From the System menu, select Message System to display the Message System screen.
Use the Recvd hot key to display the Received Messages screen.
Select the RDC Billing of Usage message.
Note: You must be defined as the defined user to receive RDC Billing of Usage messages.
Use the View hot key to display the Order Entry screen for the billing of usage.
Review the following information:
Field |
Description |
Bill To |
The bill-to defined for the customer. |
Ship To |
The ship-to defined for the customer. |
Qty/Unit |
The amount used and billed for each item. |
Product Description |
The product description for the billed item. If a product is not found, or if there is an error, the description as defined in the Palm RDC And Pocket OE Default Product If Not Found control maintenance record displays, along with the following:
Find out which product this error is for and edit the order. |
See Also:
Counting Products for Replenishment with Palm RDC
Entering Order Header Information in Palm RDC
Reviewing Products Counted with Palm RDC
Reviewing Remote Order Entries
Resolving RDC Consignment Errors
Processing Billings of Usage for RDC Consignment Locations
Creating Consigned Transfers for RDC Replenishment
RDC Replenishment Transfers for Consigned Inventory Overview