The Error field on the Remote Order Entry Review Queue screen displays the following error codes:
Code |
Description |
BkOrd |
An item on the order is back-ordered. |
None |
No errors occurred. |
Price |
Pricing error, such as expired pricing. |
Prd NF |
Product not found. |
Cus NF |
Customer not found. |
Avail |
One or more items on the order is not available. |
Multi |
Multiple errors. For example, two products not found. |
To fix errors, use the Error Detail hot key to drill down into the orders, and correct the problems there. For example, if a product was not found, specify the correct product on the order.
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