Customers who have dial-in access may use Remote Order Entry (ROE) to do the following things:
check the availability of your inventory
enter bids
enter direct shipments or
enter standard orders.
These ROE activities occur in real time.
Depending on the permissions you want to give your customers, you may restrict certain activities by changing your customers' access parameters.
Once a customer has connected to your system, ROE is just like using conventional Sales Order Entry. Every time the customer logs in, places an order, or changes an order, the system notifies one of your employees.
Click here for a printable version of the Remote Order Entry documentation.
See Also:
Setup Requirements for Remote Order Entry