Reprinting Sales Orders

Use the Order Reprinting Options screen to reprint an open order generation. You can print a duplicate copy of an original picking ticket, or print a clean copy of a changed order. You can also change the order status or ship via method for the open generation.

Although this screen primarily works with the Shipping Manifest Queue and the RF Warehouse Management system, you do not need to have either of these enabled to use it. Refer to the Shipping Manifest and the RF Warehouse Management topics for more information on features related to those products.

The Order Reprinting Options screen is available using a hot key from various screens, such as the order Status screen described in the following steps. It is also available from the Orders > Printing menu. When opening the screen from a menu, you must specify which order number and ship date generation to reprint.

To reprint an invoice using the Order Reprint Options screen, you must have the SOE.REPRINT.INVOICE authorization key. You must have the SOE.PRINT.INVOICE authorization key to print original invoices.

To reprint an open order generation:

  1. Open a sales order and display the order's Status screen.

  1. Use the Print Opt hot key to display the Order Reprinting Options screen. The selected order number, ship date, customer name, and default field settings for the customer automatically display.

  2. Review or change the field settings, as needed:

Field

Specifies...

Order #

the order number for reprinting.

Ship Date

which shipping date generation of order.

Customer Name

the customer.

Print Style

which order format, and pricing information, is printed. Press F10 for a list.

Order Status

the order status, which determines when and how order is processed. Available statuses

# of Copies

how many copies to reprint.

Note: If you print more than one copy of any transaction, all copies after the first are labeled as "Reprint."

Review Queue Status

the in-process status of generation; for example, Picking, Staging, Packing, Manifest, or Close. Press F10 for list. Leave blank if using Open Order Status Review Queue to control tickets.

Ship Via

the shipping method.

Note: Orders with a Ship Via of Review no longer automatically print a ship ticket. Also, when printing orders with a Pick Up Now status, the system warns you that you are releasing a shipping ticket.

  1. Use the Print hot key to print the order.

  2. Use the following hot keys, as needed. Hot keys for a shipping manifest are only available if the order in on a manifest.

To...

Use this hot key...

reprint the picking ticket

Print

open the original sales order for viewing

View

open the original sales order for editing

Edit

print specialty labels and forms

Label

The User-Defined Document/Label Printing screen displays.

fax a copy of the order

Fax

The Fax Memo screen displays.

view the order's picking status

InProcess

The Warehouse In Process Queue displays, if enabled.

enter or edit shipping quantities

Shipping Pkgs

The Shipping Package Quantities screen displays.

Note: You can enter shipping package information for each tote on an order.

add a generation to the shipping manifest

Ready to Mnfst

The Ready to Manifest screen displays.

enter or edit invoice comments on the manifest

Mnfst Comments

edit the generation's manifest

Edit Mnfst

The Shipping Manifest Queue screen displays.

send the picking ticket as an e-mail attachment

E-Mail

The Send E-Mail screen displays.

Note: The invoice number for invoiced orders and received purchase orders displays in the subject line of the email when it is sent.

  1. Press Esc to return to the order's Status screen.

See Also:

Reprinting Pick Tickets

Batch Reprinting Invoices, Purchases, or Transfers

Printing Invoices

How Print Status Drives Document Printing