Verifying How Pricing Was Determined for a Line Item

When you need to find out how the system determined pricing for a specific line item on an order, use the Pricing Audit feature. This feature displays a Hold Entry Pre-view report that lists every pricing matrix cell the system checked when determining pricing, along with any pricing-related control maintenance record settings.

To verify how pricing was determined for a line item:

1. Create or open a sales order and display the Body screen.

2. Move the cursor to the line item whose pricing you want to know about, and select the Inq hot key. The Sales Order Inquiries screen displays.

3. Select the Additional Inqs hot key, and then the Audit hot key, to display a Hold Entry Pre-view screen showing Pricing Audit information for the selected line item.

4. Set options, if needed, and generate the report.

See Also:

Viewing Customers' Last Price Paid