To cross-reference an event:Use the Event Cross-Reference screen to refer to reference contacts, products, trackers or other entities with the scheduled event. You can only add cross-reference information if you are the owner of the event. The Event Cross-Reference screen displays in view-only mode if you are unable to edit it.
To cross-reference an event:
From the System > Scheduler menu, select Scheduler.
Place the cursor on the event you want to cross-reference.
Use the Detail hot key.
Use the Xref hot key to display the Event Cross Reference screen.
The Event ID and Event Description fields are populated by the system.
In the Type field, press F10 and select a type to associate to the event.
In the ID field, press F10 and select an ID to associate to the type and event.
The system populates the Description field to help identify the cross-reference information.
Press Esc to save your changes.
See Also: