Reviewing Product Serial Number History

Use a product's serial number history to review each transaction in a branch associated with a particular serial number. For example, the history can include the purchase order on which the serial number item was received, and the sales order on which it was sold. The history could also contain another transaction if the customer returned the item, and yet another if you returned it to the vendor for credit. For more information, see Understanding Product Serial Number Order IDs.

You can view a product's serial number history from the Serialized Search screen, as described below, or display it using the Ser# Hist hot key while entering product serial numbers and while reviewing the Detail Product Serial Queue.

To review the history of a product serial number:

From the Orders > Inquiries menu, select Serial Number Search to display the Serialized Search screen.
Search for a product serial number.
Display the serial number and use the Ser # Hist hot key to display the Serial Number History screen.
In the Br field, enter the branch whose history you want to review.

If the branch has a transaction history, the system populates the fields on the bottom-half of the screen as described below. If the system finds no historical data, close and redisplay the screen to search for the history at another branch.

Field	Description
Desc	The product description.
Ser#	The serial number of the product.
Br	The branch where the product serial number is located.
Order ID	Number that identifies each transaction, such as the purchase order number the on which the product was received, and the sales order number on which the product was sold. The order ID field also indicates if an automatic or manual quantity adjustment was made to the quantity. For more information, see Understanding Product Serial Number Order IDs.
Date	The date the transaction occurred.
Quantity	The transaction's effect on the serial number's availability. Usually shows 1 or -1. Could show 2 or -2, if the serial number was received or sold in the same transaction twice.

Use the following hot keys to access addition information about the transactions:

To...	Use this hot key...
open the selected transaction for viewing	View
open the selected transaction for editing	Edit
view or edit a transaction's serial number	Ser# Entry Not applicable to an Order ID such as A1234567, which indicates an inventory adjustment.

Note: To remove an Order ID field entry that shows a Manual Adj or Auto Adj, press Alt-Delete. When you remove an adjustment entry, the change made to the serial number count is reversed. Only remove an adjustment entry to correct a prior mistake.

Press Esc to close the screen.