Eclipse Interface for Use with StarShip is a companion product that automates all aspects of shipment processing, such as rating, labeling, tracking, and reporting. Once you enter an Eclipse sales or work order number, StarShip retrieves the ship-to name, ship-to address, purchase order number, ship via, and more. You can also use StarShip to analyze costs, monitor outbound activity, and identify trends using standard or user-defined reports.
StarShip handles all major carriers such as United Parcel Service (UPS), FedEx, Airborne Express, RPS, and United States Postal Service (USPS). StarShip transmits package information electronically by writing freight charges back to your ledger, so you can invoice orders as you ship. Access to UPS and RPS databases reduces labor costs, and provides immediate tracking information. Using an electronic manifest for all orders avoids wasted time shuffling paper. With StarShip, anyone in your organization can access shipping information without interrupting shipment processing, allowing quick response to customer inquiries.
Features and functions of StarShip include the following:
Improves shipping accuracy. You can use barcode scanners and electronic scales to enter the sales order number and parcel weight.
Writes freight charges and shipment details, such as the tracking number, for each package back to the order. Freight charge write back can include a customizable handling fee.
Alerts customers, using activity triggers, when a shipment has been processed in conjunction with the Outbound E-mail companion product.
Accelerates billing. You can invoice orders as you ship without having to re-enter shipping information.
Improves customer service. You can retrieve shipping information from the web site or any networked terminal.
Increases shipping flexibility and lowers costs with multi-carrier support. Available carriers include: UPS, FedEx, USPS, Airborne, Spee-Dee and User-Defined.
Maintains carrier compliancy. Print carrier-approved shipping labels on thermal label printers, such as Eltron or Zebra.
Provides shipping reports. Use standard and custom reports to analyze costs and monitor outbound activity.
Click here for a printable version of the StarShip documentation.