The following programs should be used only by Eclipse Support personnel.
At times, system resources lock during use. This lock restricts the system to only one update at a time for a record. Most locks are transient and rarely cause a problem. Occasionally an orphan lock, which is a lock initiated by a process that has become disabled, may occur. An orphan lock requires manual intervention. Support personnel use this program to check the system lock table and disable the processes responsible for the orphan locks.
Undersized files are the primary cause of speed degradation experienced while using the system. Support personnel do file resizing as part of the ongoing maintenance program. If your system files need to be resized, contact Eclipse Support.
The File Resizing Report displays the files that have the biggest overflow in the far right-hand column, in descending order. Support personnel review this report to see if file resizing is necessary.
The only files listed in the report are those defined in the Valid Files control maintenance record. These files can be used with the Report Writer and Mass Load program.
You may perform file-resizing procedures under the direction of Eclipse Support. When you do a file resizing, no other processes can be running and no users can be logged on. You are responsible for any problems resulting from file resizing done independently.
Support personnel use this program to install software upgrades to your system.
This report lists phantom processes or reports that logged errors to the Phantom Errors (&PH&) file. The report shows the program and line where the error is located and other vital system information. After you run the report and note the errors, you can clear the Phantom Errors file.
The System Maintenance Control function checks system processes to make sure they are running without errors and maintains the integrity of system data. Schedule this program to run every night at a pre-defined time.
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