System administrators can log a user off the system if they know the user's port ID or tty (terminal) number. For example, if you need someone in the warehouse to log off a terminal and that person is not at the terminal, the system administrator can do it remotely.
Access the Log Off Port screen to log a user off the system and cause as little damage as possible to the processes that user is running. This function runs the Kill command from Unix. This command does some cleanup prior to logging the user off, but it is still the least destructive way to log a user off the system.
We recommend that you research the user's current processes within the system before running this command. For example, if the user is in the middle of processing an invoice that might be accessing more than one file, damage to multiple files can occur. Use this function with caution.
To log a user off a port:
From the System > System Files menu, select Log Off a Port to display the Log off a Port screen.
Note: If prompted, log on to the character-based system.
In the Port field, enter the port ID or tty (terminal) number from which to log off.
The system displays the process ID, port specification, and process that is running on that port.
Note: Use the LogOn hot key on the Message System screen to determine the correct port ID or tty number.
At the Are You Sure (Y/N) prompt, enter Y to log off the indicated port.
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