Handling Misreads in Manifest Processor

If the Manifest Processor cannot successfully read and process signatures on a manifest, you must identify the misread errors and manually process the signatures.

Misread errors can occur when the Manifest Processor application cannot read a signature's barcode or cannot find a signature on a manifest. The application identifies the reason for the misread along with the file that it could not process.

The application directs you in processing misread signatures:

Open the manifest file in the Misread function.
Select each misread signature.
Enter the invoice number to which the signature should be attached
Enter the cropping profile to use in capturing the signature.

To handle misreads in Manifest Processor:

Display the Eclipse - Manifest Processor window on your terminal.
Click the Misreads button to display the Manifest Processor - Misreads window.

The window displays the following information:

Field	Description
Date	The date and time on which the misread error occurred.
File	The file that was misread.
Page	The page number of the manifest on which the misread error occurred.
Description	The description of the misread error, such as Control barcode not found.

View Only

Select the misread error that you want to resolve, and click the Review button to display the Misread Correction Form window.

If the system prompts you with the Inverted Image dialog box, do one of the following:

Click Yes if the image is upside down.
Click No if the image is correctly displayed.

The system displays the image right-side up, with the barcodes for the misread signatures highlighted in green.

Select the misread signature by clicking near the upper-left corner of the signature area and dragging the mouse to the lower-right corner of the signature area.

The system highlights the selected area in yellow, and displays the selection in the Current Selection area of the window.
To re-select the signature area, repeat step 4. The system deletes any previous selection.

In the Sales Order Number field, enter the sales order number for the selected signature.
In the Type of Selection field, enter the name of the cropping profile to define the area coordinates to capture.
Click the Capture This Selection button to capture the signature.

The system highlights the captured signature in blue.

Repeat steps 4-7 for each misread signature on the manifest.

The system displays the number of attachments captured and the total number of attachments for the misread manifest in the lower right side of the window.

Click the Send Attachments button to process the misread signatures.

The system displays the Transmitted Corrections dialog box when the signatures have been successfully processed.

Click OK to close the Misread Correction Form window and return to the Manifest Processor - Misreads window.

The misread manifest displays with a green check mark next to it to indicate that it was successfully processed.

Select the processed manifest and click the Clear button to delete if from the Manifest Processor - Misreads window.

Click the Clear All button to delete all misread manifests from the Manifest Processor - Misreads window.

Click the Close button to save changes and exit the window.