Entering User Job Queue Selection Criteria

Use the User Job Queue Selection Criteria screen to select a subset of the items to display on the User Job Queue Viewing screen.

To enter user job queue selection criteria:

  1. Display the User Job Queue Viewing screen and use the Select hot key.

  2. For any of the items listed in the Select Prompt column, do the following:

  1. In the Select Type field, select how to use the select value.

  2. In the Select Value field, enter one or more values to use as selection criteria.

Select Prompt

Select Type

Select Value

Text String

  • Containing

  • Not Containing

  • Beginning With

  • Ending With

  • Exact Match

String of characters in the tracker comments.

Sec Level

  • Equal To

  • Not Equal To

Security level assigned to the tracker.

From User

  • Equal To

  • Not Equal To

ID of the user who entered the tracker.

Source

  • Equal To

  • Not Equal To

Source assigned to the tracker.

Status

  • Equal To

  • Not Equal To

Status assigned to the tracker.

Entity

  • Equal To

  • Not Equal To

Entity to which the tracker is assigned.

Category

  • Equal To

  • Not Equal To

Category to which the tracker is assigned.

Work Area

  • Equal To

  • Not Equal To

Work area to which the tracker is assigned.

Sub Area

  • Equal To

  • Not Equal To

Sub area to which the tracker is assigned.

Priority

  • Equal To

  • Not Equal To

Priority assigned to the tracker.

Int Status

  • Equal To

  • Not Equal To

Internal status assigned to the tracker.

Ext Status

  • Equal To

  • Not Equal To

External status assigned to the tracker.

Next Action

  • Equal To

  • Not Equal To

ID of the user assigned to the Next Action field.

  1. Use the following hot keys, as needed:

Hot Key

Function

Multi

Displays the Text String Selection screen, where you can enter multiple values for the selected prompt.

Clear Select

Clears all the values entered in the Select Value column.

  1. Press Esc to start the selection process and display the selected trackers on the User Job Queue Viewing screen.

See Also:

Managing Your User Job Queue