Maintaining Tracker Categories

Use the Category Maintenance screen to edit the work areas assigned to tracker categories.

To maintain a tracker category:

  1. From the System > System Files > Call Tracking Maintenance menu, select Call Track Category Maint to display the Category Maintenance screen.

  2. In the Category field, press F10 and select the category for which you want to edit the work areas. You can also select New and then enter a new category.

Note: To delete the category and associated work areas, use the Delete Category hot key.

  1. In the Work Area field, do any of the following:

  1. Press Esc to save your changes.

See Also:

Call Tracking Maintenance Overview