You can display linked, similar products on the Additional Product Information page. Similar products may include products you consider as a substitution for a product you may not currently have in stock, or additional items that a customer may be interested in when buying a product. For example, if a customer is purchasing a faucet, they may also be interested in the plumbing supplies required to install the faucet.
Define substitutions for a product in Product Maintenance as you would products you sell using the system's Sales Order Entry program. For more information, see Substitutes, Related Items, and Required Items Overview. The system only displays substitute products to web commerce users if the customer's home branch is defined in the Allowed @ Br/Tr field. If the home branch is not allowed, the system does not show the substitute products.
Create product kits in Product Maintenance to link products that are likely sold together. These products display on the Additional Product information page on your web site under the heading Other Items You May Like, and are also available for sale through the Sales Order Entry program. For more information, see Creating Product Kits.
Set the WOE Display Substitute Products control maintenance record to Yes and the Accepts Substitutes field on the customer's Miscellaneous Customer Data screen to Yes. The system displays substitute products on the product detail screen for those customers.
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