To purge abandoned shopping
carts:Your web customers use an online shopping cart to add products to an order. When customers check out and place an order, the system purges the cart.
Customers can also save carts for later use. For example, customers may need to research a product or get a purchase order for the total amount, before checking out. In this case, the customer can save and name the carts. Other carts get abandoned when customers leave the web site without logging off.
The system purges saved shopping carts after the time indicated in the Number Of Days To Save WOE Carts control maintenance record. That purge does not clear abandoned carts. From time to time, purge leftover shopping carts from the system.
To purge abandoned shopping
carts:
From the System > Custom > Web Commerce menu, select Web Purge Carts to display the Web Order Entry - Purge Shopping Cart screen.
Use the Begin hot key to purge the carts. A message displays when the purge is complete.
Press Esc.
To schedule abandoned shopping cart purges:From the System > Custom > Web Commerce menu, select Web Purge Carts to display the Web Order Entry - Purge Shopping Cart screen.
Use the Schedule hot key to display a Phantom Scheduler screen.
Indicate what time and on what days you want to purge shopping carts.
Press Esc to save the schedule information.
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