Rescheduling Undelivered Orders

If you have the appropriate authorization level, you can edit existing manifests to reschedule undelivered orders to a new shipping manifest.

Complete the following tasks to reschedule undelivered orders to a new manifest:

If your warehouse is an RF environment, see Updating Manifests During RF Picking Guidelines for additional information about re-sequencing and removing stops for manifest picking.

To change the ship date for undelivered orders:

  1. From the Whse Mgt > Warehouse Queues menu, select Shipping Manifest Queue to display the Shipping Management Queue screen.

  2. In the Manifest # field, type the number of the manifest that contains the undelivered orders.

Leave this field blank to search for an existing manifest based on any combination of entries in the Ship Via, Ship Date, and Ship Branch fields.

  1. Use the Unlock hot key to unlock the manifest, if necessary.

Note: If the manifest is closed, use the Open hot key. You cannot change the ship date of an order on a closed manifest.

  1. Move the cursor to the ticket number for the order that was not delivered and use the Edit hot key to display the sales order for that ticket.

  2. Press Esc until you reach the Sales Order Entry Status screen.

  3. In the Ship Date field, change the date to reflect the new delivery date for the order.

  4. Press Esc until you return to the Shipping Manifest Queue screen.

  5. Repeat steps 4 to 7 for any additional undelivered orders on the manifest.

  6. Remove the undelivered orders from the manifest.

  7. Press Esc to save changes and exit the manifest.

To remove undelivered orders from a manifest:

  1. From the Whse Mgt > Warehouse Queues menu, select Shipping Manifest Queue to display the Shipping Management Queue screen.

  2. In the Manifest # field, type the number of the manifest that contains the undelivered orders.

Leave this field blank to search for an existing manifest based on any combination of entries in the Ship Via, Ship Date, and Ship Branch fields.

  1. Remove all the undelivered orders from a manifest by selecting the ticket with the cursor and pressing Alt Delete.

  2. Use the Lock hot key to lock the manifest to prevent any additional orders from being added.

  3. Press Esc to save changes and exit the manifest.

To add an undelivered order to a new shipping manifest:

  1. From the Whse Mgt > Warehouse Queues menu, select Warehouse Confirmation Queue to display the Warehouse Picking Confirmation screen.

  2. In the Order # field, enter the order number that you removed from the original shipping manifest.

Leave this field blank to search for an existing manifest based on any combination of entries in the Ship Via, Ship Date, and Ship Branch fields.

  1. Use the Ready to Manifest hot key to display the Ready to Manifest screen.

If the Verify Ship Date/Ship Via For Ready To Manifest control maintenance record is enabled, the Ready to Manifest screen allows you to change the ship date and ship via on the ticket. Update the date and ship via if necessary.

If the control maintenance record is disabled, the system places the order on the appropriate manifest.

Note: If Auto Scheduling is not enabled, you need to manually add the order to a new manifest.

  1. Press Esc to save changes and exit the manifest.

See Also:

Shipping Manifest Queue Overview

Scheduling Shipping Manifests Manually

Updating Manifests During RF Picking Guidelines