An inquiry about a customer's balance and other information when the customer operates in a foreign currency is done the same way as an inquiry into a customer who operates with your company's base currency. If the customer's primary currency is different from your company's base currency, that primary currency is displayed in the top right corner of the screen. The order's values will be based on the exchange rate at invoice time, not on the current exchange rate.
Before using a procedure in the A/R Inquiry function, use the following procedure.
From the A/R menu, select A/R Inquiry to display the A/R Inquiry window.
From the Options menu, select Change Currency to display the Change Currency prompt.
In the Enter New Currency field, enter the currency type that the customer operates in.
The currency you selected displays at the bottom of the window, in the Currency field.
See Also:
Inquiries in Foreign Currencies Overview