Use the A/R Adjustments window to display current general ledger credit distributions that correspond to the debit to the A/R account for the transaction indicated by the cursor in the Cash Receipts window. When you access this window from Cash Receipts, you can use it to make adjustments for the day-to-day write-offs of A/R amounts such as service charges, freight, handling, or tax. For example, if you charged sales tax to a tax-exempt customer, you can adjust it by entering a credit to the appropriate sales tax account.
You can adjust only those accounts flagged as C/R Adjustment Allowed in G/L Account Maintenance. You cannot adjust Cash Box and Cash accounts.
Use the CR.ADJUSTMENT.LIMIT authorization key to limit the users that can apply adjustments and the maximum amount for which they can apply an adjustment.
To adjust an invoice amount:
From the A/R menu, select Cash Receipts to display the Cash Receipts window.
Select the invoice to adjust and, from the Invoice menu, select Adjustments to display the A/R Adjustments window.
The system populates all fields in this window, including existing postings made on previous dates.
In the G/L Account field, enter the name of the account to which to post the adjustment.
In the Sub G/L Account field, enter the name of the G/L sub account to which to post the adjustment.
In the Amount field, enter the adjustment amount. One of the following occurs:
A negative entry debits the G/L account and credits (decreases) the A/R account.
A positive entry credits the G/L account and debits (increases) the A/R account.
To enter additional information about the adjustment, click Detail Notes to display the Detail Notation window. Click OK to save the note and return to the A/R Adjustments window.
Click OK to update the Open Amount and Balance columns in the Cash Receipts window.
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