If you enter a payment against a customer's account, but are not certain to which open invoices to apply the amount, you can tell the system to post the payment as unapplied cash. You can then return to the account later and apply the cash.
Note: You must be assigned the CR.CREDIT.ALLOWED authorization key to apply credit to receipts, including those in a closed G/L period.
To apply unapplied cash to invoices:
From the A/R menu, select Cash Receipts to display the Cash Receipts window.
In the Customer field, enter the name of the customer whose unapplied cash you want to apply.
If more than one customer matches your entry, a list of matching customers displays. Click the customer name to display the Select Cash Receipt window.
Click the unapplied cash receipt to return it to the Cash Receipts window. The window displays in Correction mode.
To apply unapplied cash while entering a new cash receipt:
From the Apply menu, select Apply Credits. The system adds any unapplied cash to the amount in the Unapplied Cash field.
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