EMSG (Eclipse Messaging) Control Maintenance Records
The following control maintenance record belongs to the EMSG (Eclipse
Messaging) category.
F9-Help Documentation Admin User
For internal Eclipse use only. Enter the user ID to whom to send a message
after the HELP.INFO.MSG.SERVER program uploads F9 files.
User To Get Tracker When An
Account Payment Is Made
For each branch or territory, enter the user to notify through the Call
Tracking System when a customer pays all or part of their account using
cash, check, or credit card. 
More:
|
Options
|
Any
user ID or message group.
|
|
Outcome
of setting this control record
|
The system sends
a message to the user or message group when a customer pays
all or a portion of their account balance.
|
|
Default
Value(s)
|
None
|
|
Dependencies
|
To assign a message
group, you must be authorized to see the message group type
to which the message group is assigned. For more information,
see the Valid
Message Group Types control maintenance record.
|
|
Action
if set to Null
|
The system does
not send a message.
|
|
Additional
Information
|
Generally, an accounts
receivable person should be notified to check the cash receipts
and make sure the payment is applied to the appropriate A/R
bucket for the customer.
For more information, see Receiving
Payments for Accounts.
|
User To Get Tracker When A Tag
Is Broken
For each branch, enter the user to notify through the Call Tracking
System when a tag on a sales order has been broken. More:
|
Options
|
-
Writer - The order writer.
-
Inside - The inside
salesperson assigned to the order.
-
Outside - The outside
salesperson assigned to the order.
-
Any
user or message group ID.
|
|
Outcome
of setting this control record
|
Sends a tracker
to the user defined for followup on the order.
|
|
Default
Value(s)
|
None
|
|
Dependecies
|
To assign a message
group, you must be authorized to see the message group type
to which the message group is assigned. For more information,
see the Valid
Message Group Types control maintenance record.
|
|
Action
if set to Null
|
No notification
is sent of the broken tag.
|
|
Additional
Information
|
None
|
User To Get Tracker When
MSDS Is Not Printed For Product
Specify the user or message group to receive a tracker when a product
that requires an material safety data sheet (MSDS) does not have one printed
for it when invoices are printed. More:
|
Options
|
Any
user ID or message group.
|
|
Outcome
of setting this control record
|
Sends a tracker
to a user or message group's job queue that contains the bill-to
customer name, order number, product number, and MSDS ID number,
so the user can pull the MSDS from a file cabinet and include
it with the invoice.
|
|
Default
Value(s)
|
None
|
|
Dependencies
|
This control maintenance
record is only active if the Enable
MSDS Print With Invoicecontrol maintenance record is set to Yes.
To assign a message group, you must be
authorized to see the message group type to which the message
group is assigned. For more information, see the Valid Message Group Types control maintenance record.
|
|
Action
if set to Null
|
No tracker is sent
when an MSDS does not print.
|
|
Additional
Information
|
For more information
about attaching an MSDS, see Adding
MSDS and Hazardous Information to Product Records.
|
Valid Message Group Types
Enter message group types for your company. Types can be up to 10 characters.
For example, you might define three types called GLOBAL, GROUP, and PERSONAL.
You can then authorize users to view or edit only assigned message group
types by assigning the MESSAGE.GROUP.TYPES
authorization key.
Assign a message group type to a message group in Message
Group Maintenance.