GENRL Phone Parameters Control Maintenance Records

The following control maintenance records belong to the GENRL (General) category and apply to phone parameters.

Index Entity's Full Phone #

Indicate whether to use all 10 digits of a new customer's phone number to see if it matches that of an existing customer. ClosedMore:

Options

  • Yes - The system uses all 10 digits of a new customer's phone number.

  • No - The system uses the last four digits of a new customer's phone number

Outcome of setting this control record

Use this record to prevent the creation of duplicate customer records.

Default Value(s)

No

Action if set to Null

Same as if set to No.

Additional Information

None

Phone Format

Important:This record is only used during conversion from Release 6 to Release 7. Do not use this after your company converts to Release 7.

Specify the format in which phone numbers entered in Contact Maintenance display. The default format is ###-###-###-#### ext #####. ClosedMore:

Use pound signs (#) to represent numbers. Use dashes, spaces, and text to indicate the formatting of the numbers when displayed.

The first set of pound signs represents the country code, the second set represents the area code, the third set represents the local exchange, and the fourth set represents the last four digits of the phone number. This is followed by the abbreviation for extension and pound signs that represent the extension number. When entering a phone number, the third and fourth sets of pound signs are required. The extension is optional.

You can change the number of pound signs in each group, the characters between or around the groups, and the abbreviation for extension. You must have four groups of numbers, not including the extension.

Valid Phone Codes

Enter telephone codes, up to five characters long, and the corresponding descriptions, up to 36 characters long, for the telephone numbers assigned to contacts. ClosedMore:

Options

Free form text.

Outcome of setting this control record

The codes you enter here are available to identify phone numbers you enter in Contact Maintenance.

Default Value(s)

None

Examples

MAIN, FAX, CELL

Action if set to Null

No codes are available for selection in the Codes field in Contact maintenance.

Additional Information

Map Palm device phone codes to these phone codes in the Map Palm Phone Codes To Eclipse Phone Codescontrol maintenance record.