ROE (Remote Order Entry)

The following control maintenance records belong to the ROE (Remote Order Entry) category.

Check Product Availability On Remote Orders

Indicate whether the system should check each line item on remote orders for product availability.

Options	Yes - Checks the availability of each line item against the order quantity. If one or more line item does not have sufficient availability, the system changes the order status to B (Bid) and appends the following comment to the order log: Products Not Available, Status Changed From <previous status> to B. The system adds an entry to the Remote Order Entry Review Queue with the error type Avail for each line item that cannot be filled. No - Does not check each line item for product availability.
Outcome of setting this control record	Determines how remote orders without the product available to fill the order is handled when Eclipse receives the order.
Default Value(s)	No
Action if set to Null	Same as if set to No.
Additional Information	You can override this setting at the customer level using the Check Availability on Remote Orders field on the Remote Order Entry Parameters window for an order's ship-to or bill-to customer. The ship-to customer inherits the setting from the bill-to customer if it is not set for the ship-to customer.

Default iProcure Sales Source

Enter the sales source to assign to incoming orders from iProcure. Sales sources are the profit centers that sell products and lets you track where track where sales originate.

Default Remote Order Entry (ROE) Messaging

Select who the system should notify when a remote user logs into the system, enters a new order, or changes an order.

Options	Writer - This option is available for new orders and order changes. Inside salesperson Outside salesperson
Outcome of setting this control record	The settings in this control record provide default users to message for all remote order entry applications used by all customers.
Default Value(s)	Blank
Action if set to Null	No users are notified.
Additional Information	You can override these settings at the customer level on the Remote Order Entry Parameters window (Customer Maintenance > Orders >Remote Order Entry Parameters).

Default RF Order Entry Print Status

Enter the default print status the system assigns to RF Order Entry orders.

Options	Yes - Sends the order to your designated printer. No - Does not print the order. Fax - Sends the order to the fax machine you select in Fax Maintenance. Email - Sends the order to the appropriate email address you set up in Outbound Email Maintenance. Hold for Printing - Send the order to Your Hold Entries list until you are ready to print it.
Outcome of setting this control record	Determines how the system handles printing for each order generation that goes through the RF process.
Default Value(s)	Blank
Action if set to Null	Uses the default print status assigned to the shipping method on the order.
Additional Information	None

Default RF Order Entry Ship Via

Options	Any ship via defined in Ship Via Maintenance.
Outcome of setting this control record	Determines the shipping method that the system assigns to an order generation that goes through the RF order process.
Default Value(s)	Blank
Action if set to Null	The system does not assign a ship via by default for RF orders.
Additional Information	None

ROE Discount Applicable Order Types

Enter the remote order types to which the system applies the discount entered in the Remote/WOE Order Entry Discount Percentage field in the Remote Order Entry Parameters window in Customer Maintenance.

Options	Any remote order type such as WOE or RDC.
Outcome of setting this control record	Determines to which remote orders, such as web orders and electronic data interchange orders (EDI) discounts apply.
Default Value(s)	WOE, ROE, MBX, EDI, IX
Action if set to Null	The system checks the discount field for the following order types: WOE, ROE, MBX, EDI, and IX.
Additional Information	The Remote Order Entry Parameters window is accessed from the Orders > Remote Order Entry Parameters menu option in Customer Maintenance.

Remote Order Review Queue Branch

Enter the branch from which to pull data for the Remote Order Review Queue.

Options	P-Price S-Ship G-G/L
Outcome of setting this control record	Determines from which branch the Remote Order Review Queue is built
Default Value(s)	Price
Action if set to Null	Same as if set to Price.
Additional Information	None