EDI Outgoing Document Statuses

The system places a document in the EDI Outgoing Status Queue with an initial status of Send or Hold. The Default Outgoing Transmission Status field on the EDI Add'l Doc Info screen in Trading Partner Group Maintenance determines the initial status.

When a call to the network starts, the system envelopes items with the Send status into an outgoing file and changes each item status to Enveloped. After the system determines that the network call has completed and the transmission was successful, it changes each item status to Sent.

The system receives 997 acknowledgments for sent items from the trading partners and does one of the following:

If a 997 shows no errors, the system removes the document from the queue.
If a 997 contains an error code, the document remains in the queue and the status changes to Ack Error. When this occurs, you need to resolve the error.

The following table describes the outgoing EDI document statuses:

Status	Description
Send	The document is waiting to be sent to the network set up for that trading partner in Trading Partner Profile Maintenance. When a call to that network is started, all items with a Send status are enveloped into an outgoing file and their status changes to Enveloped. After the system determines the network call is complete and the transmission was successful, their status changes to Sent. Note: As of Release 9.0.4, if the document reminder is sent via e-mail and contains HTML content, the system respects the formatting ensuring easier reading.
Sent	The document has been sent to the network, but the recipient has yet been to acknowledge the document. The document stays in the queue with a Sent status until the recipient sends back a 997 Functional Acknowledgement. The system matches the 997 with the Sent document, and then removes the document from the queue. An entry in the change log of the order reads EDI 997 ACKNOWLEDGEMENT RECEIVED .
Enveloped	The document is being transmitted. If the status remains Enveloped after connection to the network is complete, the document was not successfully transmitted to the network. Check the EDI Activity Log Viewing screen for a Network Call Complete entry and the corresponding Transmission Summary Report.
Hold	The document is waiting to be sent, but has been placed on hold. Use the Change Status hot key to place items on Hold or enter hold as the Default Outgoing Transmission Status in Trading Partner Group Maintenance. The Hold status remains in effect until you manually change it to Send using the Change Status hot key.
Ack Error	In response to the document that was transmitted, the trading partner has sent a 997 Functional Acknowledgement with one of the following codes: E - The document was accepted, but with non-fatal errors. In the EDI Outgoing Status Queue, use theManual 997hot key to manually post the item and clear it from the queue. R - The document was rejected due to fatal errors. Contact the trading partner to determine what caused the error. Resend the document after resolving the problem. Then use the Delete hot key to remove the Ack Error from the queue.