Maintaining the EDI Error Queue

The EDI Error Queue Maintenance screen displays inbound and outbound document errors that have not been addressed.

For example, the system may receive a document without a mapping routine set up or without a definition in EDI Trading Partner Profile Maintenance. An inbound document from an undefined trading partner displays the following error message: No Trading Partner Profile Found.

After addressing an error, you can requeue the transaction or delete the entry from the queue.

You should monitor and maintain this queue daily.

To maintain the EDI Error Queue:

From the System > Systems Programming > EDI > EDI Maintenance menu, select EDI Error Queue Maintenance to display the EDI Errors screen.

Note: If prompted, log on to the character-based system.

Select an error and press Enter to display the EDI Error Queue Maintenance screen.

This screen displays the raw data that pertains to the error. The first line of data shows the error message.

Refer to the EDI Error Glossary for an explanation of the message and action to take.
Complete the following tasks, as needed:

To...	Use this hot key...
extract information from the displayed data and partially set up a new trading partner profile	Auto Setup When Auto Setup is finished, you must manually set up the rest of the trading partner profile.
reprocess the displayed data	Requeue After the requeue process runs, the system displays the EDI Error Queue Maintenance screen. If successful, the system deletes the entry from the queue. If unsuccessful, the system reenters the error in the EDI Errors list.
display the EDI Trading Partner Profile Maintenance screen, where you can create a new EDI trading partner profile	Profile Maintenance
delete the queue entry displayed on the screen	Delete The system prompts you to confirm the deletion.
display the transaction data on the Hold Entry Pre-View screen	Print When you press Esc to exit this screen, the system prompts you to save the report in the Hold file and then displays the EDI Error Queue Maintenance screen.
enter the bill-to or ship-to (N1-BT/N1-ST) data for the trading partner in response to a 5 - Partner Sub-ID Not Found error	Add Sub-ID At the prompt, enter the correct Eclipse customer and then requeue the document.

Press Esc to exit the EDI Error Queue Maintenance screen and return to the EDI Errors screen.
Press Esc again to exit the EDI Errors screen.