Authorizing Credit Card Sales Amounts on Orders with Vantiv

You can authorize a credit card sale to ensure that the customer has enough credit available, but without actually charging the customer's account. Use authorizations when you need to take a credit card payment for material that you plan to ship at a later date, and need the credit card sale to include the freight charge for the order, that you might not know until the order is ready to ship. The actual charge to the card occurs when you ship the order to the customer.

Note: The system uses the Worldpay credentials for the price branch to process the authorization.

For more information, see Authorizing Credit Cards Overview.

To initially authorize a credit card on an order:

  1. From an open sales order, click Totals to display the Totals tab for the order.

  1. In the Credit Cardfield, enter the amount of the payment the customer wants to charge to their card. The Credit Card Authorization window displays.

  2. Select an existing credit card, or select New to enter a new card. If you select New, manually enter the card information or swipe the card, as necessary.

  3. From the Transaction menu, select AuthorizationOnly to authorize the payment amount.

The system records the authorization amount and displays it in the Authorizedfield on the order Totals tab . If the authorization is declined, the system sends a message to the user defined in the Credit Card Administratorcontrol maintenance record at the payment branch, places an entry in the Credit Card Payment Review Queue, and changes the order's print status as indicated in the Override Print Status On Credit Card Denialcontrol maintenance record.

Note: The Disable Auth Only Option For Credit Card Authorizations control maintenance record must be set to No for the Authorization Only option to be available.

  1. Save and process the order.

If an authorization fails, the system sends a notification to the user identified in the Credit Card Administrator control maintenance record, using the method defined in the Notification Method When Credit Card Auth Fails

For information about completing the authorization process, see Completing Credit Card Payment Authorizations.

See Also:

Completing Credit Card Payment Authorizations