Completing Credit Card Payment Authorizations
(Authorizing is formerly known as "pre-authorizing")
The authorization completion is triggered in
different
ways depending on the setting in the Credit Card Collection Approval
Mode
control maintenance record.
-
Automatic
Shipping Ticket Phantom - When the authorization method
is Authorize Only Before Shipment,
and the print phantom selects a transaction to process that has
a credit card attached to the order, the phantom triggers the
communication with Worldpay Payment Processing
to process the initial authorization and hold the funds against
the customer's credit limit. For more information, see Printing
Shipping Tickets Automatically.
Processing the order as a Pick-Up Now does
not trigger the card handling event indicated by the selected authorization
method.
-
Credit
Card Authorization Phantom - Use the Credit Card Authorization
Phantom to select invoices on which to process payment. If open
authorizations are found among the invoices, the phantom completes
the initial authorization payment for the actual invoice amount.
See the procedure below for more information.
-
Starship
Shipment Confirmation - When the system receives a shipment
confirmation posting from Starship, the system triggers the communication
with Worldpay Payment Processing
to complete the transaction for the credit card payment.
-
Order
Totals in Sales Order Entry - Change the payment type to
Sale in the actual sales
order. See the procedure below for more information.
You can also use the Credit Card Payment Review Queue to review payments,
authorization, declines, and failures. However, the review queue does
not contain an Approve option.
Address authorizations and declines in each individual transaction.
After the transaction processes and the credit card is charged, any
additional monies set aside during the authorization are released. For
example, the authorization amount is $110.00, and the order total, with
shipping charges, is $107.75. The Credit Card Authorization Phantom collects
$107.75 and releases $2.25 back to the credit limit.
Important:
The system collects the balance on the order, regardless of the
original authorized amount. Depending on the final total, there
are potential implications based on some credit card company operating
regulations that could change your interchange rate qualification
and the risk that a transaction might be subject to a charge back.
For more information about avoiding this scenario, see Authorized
Credit Card Payment Example.
To
use the Credit Card Authorization Phantom to complete a credit card payment
authorization:
-
From the A/R
> Utilities menu, select Credit
Card Authorization Phantom to display the Credit Card
Authorization Phantom window.
-
In the Branch/Territoryfield,
enter the branch or territory from which you want the Phantom
to select invoices. To include all branches or territories, type
All.
-
In the Print Status
field, enter one of the following to select invoices
with a particular print status:
Print
Status Option
|
Description
|
P
|
Selects the invoice
and includes it in the Detailed Invoice Preview report. This
is a typical print status setting for an invoice.
|
Q
|
Selects the invoice
and includes it in the Invoice Preview Queue, if that program
is used before the Detailed invoice Preview report.
|
N
|
Assigns a "no
print" status to the invoice.
|
B
|
Makes the invoice
available to the Print Invoices program.
|
M
|
Places a flag on
the manifest.
|
-
Select
one of the following to run the Phantom and charge
credit cards for the invoices that the system finds:
To
complete a credit card payment authorization in a sales order:
-
In
the Totals tab of
the sales order, click
Change Payment,
and select the authorized credit card payment.
-
Update the payment amount
as necessary to include the proper freight amount.
-
From
the Transaction
menu, select Sale
to complete the authorization.
See Also:
Accepting
Credit Card Payments For Orders with Vantiv Payment Services
Saving
Credit Cards on Orders for Future Payments