Before using the chip & PIN interface, you must activate it for each terminal. branch in the system. The terminal ID for the workstation running the device must be unique to that workstation. Sharing terminal IDs may cause unexpected results on other workstations when attempting to take credit card payments. We highly recommend keeping a separate ID for each workstation.
Note: If you receive a "Device Not Found" error and you have confirmed the device is installed, you may need to retry the transaction to ensure connectivity.
To activate the chip & PIN interface for the terminal:
From System > System Files menu, select Terminal Setup.
From the File menu, select Credit Card.
Select Connect to triPOS when Card Present Selected.
Note: When this option is enabled, the system ignores the PIN Debit Enabled option set in Additional Credit Card Information from Branch Maintenance.
Note: You can select both Connect to TriPOS when Card Present Selected for the credit card andConnect to triPOS for Signature Capture Only for the rest of the payment's type in this window.
Click OK and close Terminal Setup.
The Account ID, Account Token, Terminal ID and Acceptor ID (also referred to as MID or Merchant ID) are values provided by Worldpay Payment Processing that need to be populated in the screen for successful PASS and key-entered transactions that are performed directly with the Worldpay Express platform. For more information, see the Worldpay Payment Processing documentation.
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