Entering Internet and E-mail Information

Access an e-mail address or web site without having to retype the address each time. By entering Internet information into your customer or vendor records you have immediate access to Internet or e-mail communication.

To enter internet and e-mail information:

  1. From the customer, vendor, or contact record click the WWW tab.

  2. In the WWWAddress field, enter the web site address of this customer, vendor, or contact. For example, enter www.eclipse.com.

Click the Link button to connect to the web site.

  1. The HTTP Document Address and Account Manager fields are for internal Eclipse use only.

  2. In the E-mail Address column, enter the e-mail addresses you will use for this entity. The system uses the first email address in this list to populate the Sales Order Header with a contact email address.

If you use the Web Commerce companion product, use a unique e-mail address for this field. If you enter the same e-mail address for the company and a contact within the company, then Web Commerce cannot respond if the user with that e-mail address submits a "Forget my password" request.

  1. In the Type column, select the type that best describes each e-mail address. For example, you could categorize an e-mail address as a contact's business e-mail address, or as a personal e-mail address.

E-mail types are defined in the Valid E-mail Typescontrol maintenance record.

  1. In the Preference column, select the e-mail format you want to use to send e-mail messages to your customer.

For example, you can send e-mail in HTML or text format.

E-mail preferences are defined in the Valid E-mail Preferencecontrol maintenance record.

  1. In the Account Manager field, enter the name of the person who manages the web site account.

  2. Save your changes and exit the window.

See Also:

Entering Contact Information

Creating Vendor Records

Creating Customer Records