Mark orders that have shipped or invoiced as exceptional so that the system does not include them in the demand calculation. Not marking orders as exceptional can distort your demand calculations. Use the Inventory History Ledger window to flag order generations as exceptional sales that might have been missed during order creation.
Note: You must have the OE.PRODUCT.TYPE.EDIT authorization key assigned to change stock transactions to exceptional in the Inventory History Ledger window.
Direct shipments do not affect the demand forecast calculation. You cannot flag direct shipment order generation as being an exceptional sale generation because the inventory does not come into your warehouse.
To mark an entire order as exceptional from the order, see Entering Additional Sales Order Header Information in the Sales Management documentation.
To indicate a processed order as being exceptional:
From the Orders > Inquiries menu, select Inventory History Ledger to display the Inventory History Ledger window.
In the Product field, enter the product for which to view transaction history.
For each exceptional sale, in the Type column, select the transaction to flag as exceptional and enter Except.
Exit the window to save the changes.
See Also:
Exceptional Sales Overview